SD Times news digest: xMatters’ data-driven DevOps approach to incident resolution, SolarWinds APM integrated experience, and Atlassian acquires Chartio

by Jeremy

Matters has announced new capabilities designed to help teams respond faster to incidents. The company’s data-driven DevOps approach helps DevOps, SRE, and operations teams collaborate through the xMatters Incident Console, Slack, Microsoft Teams, and Zoom. Other updates include a new “Incidents by Severity” widget and new capabilities in its messaging user interfaces so teams can communicate better and react quickly to time-sensitive issues. 

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“Competitive companies don’t want to reduce incidents and keep their services running, and they want to do so while simultaneously releasing exciting products that customers will love. Traditionally, this has been a hard balance to strike—the faster and more innovative teams try to be, the more likely they are to break existing services or overlook factors that impact the customer experience in production,” said Doug Peete, chief product officer at xMatters.

Development and operations teams are hamstrung dealing with technical issues that divert time and resources from core product initiatives without the proper tools to support their desired velocity. We’re excited to launch new xMatters features that automate and simplify the toolchains our customers use to manage the growing network of microservices underpinning every modern business while empowering effective cross-team communication and collaboration.

SolarWinds unveils a new APM solution.

The new APM Integrated Solution provides consolidated access to metrics, traces, logs, and user experience. As the personas using APM continue to expand to include developers, support teams, product managers, infrastructure teams, and more, there is a need for an APM solution that caters to these broader audiences and brings together all the data necessary to understand and validate application performance,” said Denny LeCompte, senior vice president, products of SolarWinds.

Through the APM Integrated Experience, we are maximizing customers’ observability and ease of use. This convergence reflects our commitments to making tech pros’ lives easier and broadening APM access for tech pros everywhere. Key features include a high-level view of changes and issues, dashboards, code-level APM data, advanced searching capabilities, exploring and alert on metrics, real-user monitoring, and synthetic monitoring.

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